Communicate with office staff, peers, superiors, prospects and clients via phone call or email.
Always provide the expected administrative support to business owners throughout the schedule shift.
Efficiently manage business and personal calendars. Making sure the business owner is informed via phone call or email or upcoming calendar events, action items, schedule, incoming messages, emails and any relevant business and personal concerns.
Answer incoming calls and emails, screen and gauge the importance of each communication and respond appropriately.
Input data into a variety of software tools. Enter contacts, import and export data and create and update the CRM. Enter/edit information and run queries in the MLS. Maintain listings and closings, solicit referrals.
Create and Format various documents electronically. Compose emails, letters, file reports and spreadsheets and create original marketing material.
Diligently track various business documents and electronically file in appropriate folders.
Coordinate any appointments or meetings that may be scheduled in the office calendar and make sure to remind the team and business owner of any possible schedule changes or conflicts.
Help build and maintain a standard operating procedure manual for all business processes.