As your business grows, so does the tasks and responsibilities you need to carry out. More clients to deal with, more transactions to complete, more documentation to fulfill. At times, you might even be thinking, “I’ve got more business than I can handle.”
If that’s the case, now would be a good time to focus on things that needs work. Perhaps a listing presentation that you need to update? A cross-town agent you need to get in touch with? Advertising you would like to set up?
How about appointments that you have scheduled, or your database that needs updating? Don’t forget that you need to load new MLS contacts to your dialer, and scrub the leads that lack information like the last name and phone numbers. Maybe you should get an e-mail campaign started.
Woah. Suddenly on top of what you currently have, you also need to be managing things in your business. Now is the perfect time to get someone else to do that.
Hiring the Right Person
Virtual assistants nowadays need little training. You just let them know what you want done, and how you want it done, and they’ll take care of it for you. There is no need to train them on the product or the system. They come equipped with the skills necessary to ensure that your appointments are all present in your calendar or that your e-mail is organized so that you do not miss a schedule. They complete information in your database for future references, and catch all the things that might fall through the cracks.
Hiring a general virtual assistant or an administrative assistant is an all-in-one solution especially for all those small tasks that you have lined up. Check out the myriad of tasks you can get your VA to do:
- Manage address book, contact lists and documents
- Organize calendar applications, appointments and contents
- Schedule meetings between client and customers
- Communicate and coordinate with customers, visitors, suppliers
- Make travel arrangements
- Create online and offline promotions for the clients
- Handle correspondence
- Transcribes documents, recordings
- Handles customer inquiries via phone, chat, or e-mail
- Lead generation, updating and managing contacts database
- Manage social media accounts and brand
All this can be handled just by one virtual assistant. Virtual assistant firms train VAs to handle tasks such as these, and it is usually better to hire one and not have to worry about training your VA on what tasks to handle.